A supplier invoice stuck for weeks, back in the payment run in days
The order is in the ERP, the delivery note in a folder, the invoice with Finance and the chasing in email. One missing item code holds all of it — Velocity finds it and gets it fixed.
A container terminal operator
Up to 4×
faster procure-to-pay cycle
Pilot target
Up to 5×
faster exception resolution
Pilot target
Up to 60%
less working capital tied up in stuck invoices
Pilot target
$142,000
invoice matched and returned to Finance
Worked example
Pilot target: the success measure a pilot is held to. Worked example: from a walkthrough on representative data.
The problem
A terminal moves a container in minutes. It still takes weeks to buy and pay for the part that keeps a crane moving.
The delay rarely sits in one system. A purchase order line without its item code means the goods receipt cannot be posted, so the invoice cannot be matched, so the supplier chases — and everyone involved sees only their own piece.
What it costs today
- Procurement steps done partly or fully by hand
- 11 of 18
- Requisition lines raised without an item code
- common enough to block matching
The operator's own procurement process assessment, 2026.
The solution: a team of specialist agents
Research
Pulls the case together from email, documents and the ERP.
Procurement
Finds the right item code with the order owner and corrects the line.
Warehouse
Gets physical receipt confirmed and the goods receipt posted.
Finance
Matches order, receipt and invoice and returns it to the payment run.
How it works
One case, step by step, in the systems the team already uses. An illustrative case: names, times and figures are representative.
5 Sep
Supplier · Email
“Second reminder: our invoice from 20 August is still unpaid.”
5 Sep, 10:02
Velocity · Email · Documents · Oracle EBS
Delivery note signed 18 Aug. The order line has no item code, so no goods receipt was posted. Invoice for $142,000 waiting in payables.
5 Sep, 10:06
Procurement lead
“Go ahead. Flag me wherever you need me.”
5 Sep, 14:20
Order owner · Email
“Confirmed the item code. Velocity corrects the order line.”
6 Sep, 09:15
Warehouse
“Confirmed physical receipt. Goods receipt posted.”
6 Sep, 09:18
Velocity · Oracle EBS · Email
Order, receipt and invoice matched. With Finance for approval; supplier told to expect payment about four business days after.
Before, and with Velocity
| Step | Before | With Velocity |
|---|---|---|
| Finding the problem | Each team checks its own system | One case assembled across all of them |
| Item code | Emails back and forth for weeks | Found with the order owner, line corrected |
| Goods receipt | Waits until someone notices | Warehouse asked to confirm the same day |
| Invoice | Sits unmatched in payables | Matched and back in the payment run |
What stays with your people
Warehouse confirms physical receipt, Procurement validates the item, Finance keeps payment authority. Velocity cannot give itself more access or approve its own exceptions.
Works inside
Oracle EBS (orders, receipts, payables) · Email · Document store · Spreadsheets
How a pilot runs
Twelve weeks: baseline in month one, build in month two, supervised testing and value measurement in month three.
Questions
What does Velocity do for procure to pay?
The order is in the ERP, the delivery note in a folder, the invoice with Finance and the chasing in email. One missing item code holds all of it — Velocity finds it and gets it fixed. The work is split between specialist agents: Research — Pulls the case together from email, documents and the ERP; Procurement — Finds the right item code with the order owner and corrects the line; Warehouse — Gets physical receipt confirmed and the goods receipt posted; Finance — Matches order, receipt and invoice and returns it to the payment run.
What results does it deliver?
Up to 4× faster procure-to-pay cycle — pilot target; Up to 5× faster exception resolution — pilot target; Up to 60% less working capital tied up in stuck invoices — pilot target; $142,000 invoice matched and returned to Finance — worked example. Every figure is labelled as measured in production, a pilot target, or a worked example on representative data.
Which systems does it work in?
Oracle EBS (orders, receipts, payables), Email, Document store, Spreadsheets. Velocity logs in with its own account and the permissions your IT team grants; there is no data migration or integration project.
What stays with your people?
Warehouse confirms physical receipt, Procurement validates the item, Finance keeps payment authority. Velocity cannot give itself more access or approve its own exceptions.
How does a pilot run?
Twelve weeks: baseline in month one, build in month two, supervised testing and value measurement in month three.
More of the work
A spare part from first request to requisition in weeks, not months
~4 weeksfrom weeks to several months
from first request to purchase requisition
Pilot target
Oil & gas
A supplier shortfall recovered before it stops the line
₹8.6 lakhfrom ₹21 lakh
to cover a 250-unit shortfall — about $9,800, against $24,000
Worked example
Manufacturing