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A safety label change traced to every affected pack in a day, before the old text printed

An approved warning change has to reach every product, market, language version, artwork and packaging run it touches. Velocity traces all of them, flags what is uncertain and prepares each team's actions for approval.

A heap of blister packs of tablets in red, white and blue

Same day

from approved change to every team's action list, across 46 packs in 14 markets

Before print

a scheduled run with the old leaflet held before it ran

Every pack

linked to the record it came from, uncertain matches flagged

Up to 80%

less time from approved change to agreed actions

The problem

When an approved warning changes, someone has to answer three questions: where does it apply, what has to happen, and is anything already being prepared or produced with the old text?

The answer is scattered. The approved change sits in regulatory documents, country versions and approvals in other records, artwork in its own system, packaging plans in operations, and the clarifications in email. A person gathers the pieces, checks they refer to the same product and version, chases the teams for what is missing, and works out the next steps.

What it costs today

Drug recalls caused by labeling and packaging
15–19%
Time to roll one leaflet change across EU markets
6–9 months
Records one change has to be matched across
Regulatory, artwork, packaging, email

Recall share from analyses of FDA drug recalls, 2012–2023; rollout time from an industry estimate for adding the EU black triangle to leaflets (2013).

The solution: a team of specialist agents

Research

Reads the approved change and finds every product, market and language version it applies to.

Artwork

Matches each pack to its current artwork and leaflet, and flags any that do not line up.

Packaging

Checks planned and in-progress runs that would still use the old text.

Coordination

Asks owners for what is missing, then raises the approved updates and follow-ups.

How it works

One case, step by step, in the systems the team already uses. An illustrative case: names, times and figures are representative.

  1. 09:00

    Regulatory lead

    “The updated liver warning is approved. Where does it apply, and is anything being packed with the old text?”

  2. 09:06

    Velocity · Regulatory system · Artwork · ERP

    It applies in 14 markets: 46 packs in 9 languages. 44 map cleanly to current artwork. Two markets carry local wording of the old warning — flagged, not assumed.

  3. 09:10

    Velocity · Email

    Asked both country teams to confirm their local text, and asked packaging which scheduled runs can still take new artwork.

  4. 11:40

    Country team

    “Confirmed: our local wording follows the core change.”

  5. 13:05

    Velocity · Packaging plan

    Two runs in the next three weeks use the old leaflet. One can switch artwork in time. The other prints Friday and needs a decision.

  6. 13:30

    Quality lead

    “Hold Friday's run. Raise artwork changes for all 46 packs.”

  7. 13:42

    Velocity · Artwork · Change control · Email

    46 artwork changes raised, each citing the approved text. Friday's run on hold, logged to you. Every team has its action list.

Before, and with Velocity

StepBeforeWith Velocity
ScopePieced together from documents, spreadsheets and emailEvery product, market and language traced to its record
ArtworkChecked pack by packMatched to current versions, mismatches flagged
Missing factsChased team by teamAsked of the right owner, answers tracked
ProductionRuns with the old text found lateScheduled runs checked before they print
Follow-upAgreed in meetings and emailChange requests raised, approved text cited

What stays with your people

Regulatory and Quality decide how a change is read, where it applies and whether a run is held. Nothing changes in artwork or production without an authorised approval, and every step is logged against the person who approved it.

Works inside

Regulatory information management · Artwork management · Document management · ERP · Packaging plans · Email

How a pilot runs

Four weeks on one recent label change, replayed against what your teams found by hand, then run live on the next one.

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Questions

What does Velocity do for labeling change control?

An approved warning change has to reach every product, market, language version, artwork and packaging run it touches. Velocity traces all of them, flags what is uncertain and prepares each team's actions for approval. The work is split between specialist agents: Research — Reads the approved change and finds every product, market and language version it applies to; Artwork — Matches each pack to its current artwork and leaflet, and flags any that do not line up; Packaging — Checks planned and in-progress runs that would still use the old text; Coordination — Asks owners for what is missing, then raises the approved updates and follow-ups.

What results does it deliver?

Same day from approved change to every team's action list, across 46 packs in 14 markets; Before print a scheduled run with the old leaflet held before it ran; Every pack linked to the record it came from, uncertain matches flagged; Up to 80% less time from approved change to agreed actions.

Which systems does it work in?

Regulatory information management, Artwork management, Document management, ERP, Packaging plans, Email. Velocity logs in with its own account and the permissions your IT team grants; there is no data migration or integration project.

What stays with your people?

Regulatory and Quality decide how a change is read, where it applies and whether a run is held. Nothing changes in artwork or production without an authorised approval, and every step is logged against the person who approved it.

How does a pilot run?

Four weeks on one recent label change, replayed against what your teams found by hand, then run live on the next one.

More of the work